Returns & Exchanges

At Comfort Candle Company, we want you to be completely satisfied with your fragrance experience; if you are not happy with your purchase, we accept returns on unused items within 30 days of delivery.

1

Initiate Your Return

Contact our support team with your order number and the reason for the return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Securely

Carefully place the unlit candle in its original packaging with sufficient padding to ensure it arrives back to us without any glass breakage.

3

Ship the Package

Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking number for your records.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing